Privacy Policy

Introduction

CreativeSpectrum ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creativespectrum.cy ("Website") or enroll in our courses.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. By accessing the Website, enrolling in our courses, or providing personal information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in our courses
Sign up for our newsletter
Request information about our services
Participate in contests, surveys, or promotions
Contact us with inquiries or feedback

Automatically Collected Information

When you visit the Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.

Types of Information We Collect

Contact Information: Name, email address, phone number, mailing address
Profile Information: Educational background, professional experience, interests
Payment Information: Credit card details, billing information
Course Information: Enrollment history, course progress, submissions
Technical Information: IP address, browser type, device information

How We Use Your Information

Providing Services

We use your information to provide and maintain our services, including processing enrollments, delivering course content, and facilitating communications related to your courses.

Personalization

We may use your information to personalize your experience with us, including recommending courses that may interest you and customizing content based on your preferences.

Communication

We may use your information to communicate with you about our services, respond to inquiries, and send administrative information, newsletters, or marketing materials.

Analytics & Improvement

We use data analytics to improve our Website, products, services, marketing efforts, and user experience through analysis of usage patterns and trends.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Consent: You have given us permission to process your personal information for specific purposes.
Contract Performance: Processing is necessary to fulfill our contractual obligations to you.
Legitimate Interests: Processing serves our legitimate business interests while respecting your rights and freedoms.
Legal Obligation: Processing is necessary for compliance with a legal obligation.

Information Sharing and Disclosure

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access: The right to request copies of your personal information.
Rectification: The right to request that we correct inaccurate or complete incomplete information about you.
Erasure: The right to request that we delete your personal information.
Restriction: The right to request that we restrict the processing of your personal information.
Data Portability: The right to request that we transfer your personal information to another organization or to you.
Objection: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Opt-Out Options

You can opt out of receiving promotional communications from us by:

Clicking the "unsubscribe" link in any marketing email we send
Updating your communication preferences in your account settings
Contacting us directly using the contact information provided below

Note: Even if you opt out of promotional communications, we may still send you administrative emails about your account or courses.

Data Security and Retention

Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Despite our best efforts, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Cyprus and choose to provide information to us, please note that we transfer the information, including personal information, to Cyprus and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided to us or by placing a prominent notice on our Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Contact Form

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